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Katie Drake

5305 Crestfield Court
Castro Valley, CA 94552
(510) 581-4484
mailto:kdrake@creativeinkcopy.com

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Objective

Freelance writing opportunities for an experienced marketing and public relations management professional¾ requiring creativity, marketing savvy, strategic thinking, and excellent writing skills.

Technical Skills

Operating Systems: Windows, Macintosh, UNIX

Software: Word, Excel, PowerPoint, PageMaker, Quark X-Press, Illustrator, PhotoShop, Persuasion, Netscape Navigator, Microsoft Internet Explorer, Microsoft Outlook, Novell GroupWise, Microsoft Project, MicroPlanner X-Pert, Visio, ApplixWare, StarOffice

Employment History

CREATIVE INK Castro Valley, California
Principal, 1/99 to present

Freelance marketing writer specializing in creative copywriting for marketing communications.

EDIFY CORPORATION Santa Clara, California
Marketing Writer, 6/97 to 1/99

Marketing writer amd marcom project manager for self service software company. Responsible for writing and editing marketing collateral including product guides and brochures, placed features, customer profiles, product data sheets, user conference brochures and materials, direct mail pieces, newsletters, corporate overviews, vertical market sales tools, advertising and other marketing materials. Responsible for writing and editing copy for electronic marketing communications including World Wide Web site, self-guided tours and product demonstrations, and Internet-based advertising and special promotions, as well as for corporate intranet site. Managed corporate standards process and acted as liaison with corporate counsel for trademark management. Special projects include: project management of annual report, consulting services literature program, customer newsletter; leadership of project process development team; facilitation of literature management vendor transition.

ALEXANDER COMMUNICATIONS, INC. (ACI) San Francisco, California
Creative Services Manager, 10/95 to 10/96

Manager of three-member group for creative services and writing functions supporting account teams for high-technology public relations agency with clients including Hewlett-Packard, Novell, IntelliQuest, NetGravity, InterTrust, Avantos and others. Responsible for leading in the creation of written and graphical public relations materials such as press releases, fact sheets, media alerts, reviewers' guides, white papers, placed features, case studies, presentations, and speaking pitches, as well as special promotional programs. Provided design and writing consultation services to clients. Managed vendors and other external resources for graphic design, special promotions, tradeshow relations, and other creative products and services. Provided consulting and development services for ACI internal marketing efforts, including corporate brochure and Web site.

FARALLON COMPUTING, INC. Alameda, California
Marketing Collateral Writer/Media Buyer, 10/93 to 10/95

Marketing writer for $55M networking products company, responsible for writing and editing marketing collateral including brochures and catalogs, in-box direct sales promotions, trade show and seminar materials, videos and training materials, direct mail, specification sheets, technical white papers, feature articles for publication placement, and other marketing materials. Responsible for writing copy for all product packaging and for business and educational advertising for U.S. and international markets. Responsible for writing and editing copy for electronic marketing communications including corporate World Wide Web server, electronic customer bulletin, and company forums on on-line services. Under high pressure deadlines, worked closely with product managers, departmental managers and staff, and executives to the highest level on product positioning and market segregation; worked with graphic designers, user documentation staff, advertising agencies, contract personnel, and vendors at every stage of production. Managed advertising placement, including insertion orders and liaison with account executives and production staff for numerous national publications. Special projects included writing and project management of Fast Ethernet card video for Apple Tsunami in-box CD-ROM, development of corporate internship program, and market research for Timbuktu Pro packaging.

APPLE COMPUTER, INC. Cupertino and Napa, California
Technical Writer/Business Recovery Planner, 8/90 to 9/93

Technical writer responsible for writing, reviewing, editing, and leading in the creation of marketing and procedural documents, standards, reports and other publications. Direct project management responsibilities under principles of total quality management; interface with international staff, major vendors such as Pacific Bell and IBM, graphic artists, printers, technicians, etc. Supervised two interns. Certified Disaster Recovery Planner responsible for administering all aspects of emergency preparedness and disaster contingency planning programs/testing for Apple's major U.S. data center facility handling $13M daily revenues. Coordinated departmental internship program with local colleges as well as Community Affairs gift program, and acted as site liaison with community and city government organizations.

THEATREWORKS Palo Alto, California
Director of Marketing and Public Relations, 11/88 to 6/90

Managed all aspects of marketing and public relations for nationally known regional theatre. Duties included publicity and media relations, development of display and broadcast advertising and publications, direct marketing, coordination of special promotional and public events, budget development and forecasting. Managed house management staff. Special projects included development of long range marketing plan, institution of group sales marketing program, implementation of new performance program publications. Extensive experience with management of vendors and contract employees including printing and graphics.

VALLEY INSTITUTE OF THEATRE ARTS Saratoga, California
Marketing Director, 4/88 to 11/88

Maintained responsibility for all marketing publications of this regional theatre including brochures, programs, paid advertising, and publicity special events from concept to implementation. Developed press releases and public service announcements, maintained media contacts. Supervised house management and box office staff, marketing interns, and administrative assistants; maintained marketing budget; developed tracking procedures for market research.

Operations Manager, 6/86 to 11/87

Managed daily financial and administrative operations for regional theatre conservatory with $600,000 annual budget. Recruited, trained and directly supervised 10-12 staff members in box office/ticket sales, house management, novelty sales, hospitality and special events planning, development, and administrative support. Conceived and implemented reserved seating system, payroll audit procedure; streamlined numerous organizational systems, policies and procedures for improved throughput and cost reduction; developed organizational prospectus and donor records system.

UNIVERSITY OF CALIFORNIA Santa Cruz, California
Assistant to Public Events Manager, Div. of Arts, 9/85 to 6/86

Created brochure and program copy, media releases. Managed financial records and billing for facility use and technical labor. Trained and supervised house management and usher staff of 20, supervised 5-10 clerical and graphics assistants. Coordinated technical requirements and bookings for main theatre and concert hall.

Production Assistant, Arts and Lectures Program, 9/83 to 6/86

Created promotional materials including brochures, media releases and program copy for arts presenter. Supervised clerical and house staff of 15-20. Managed financial records, accounts payable and billing. Assisted in contractual negotiation with international artists and agents; scheduled facilities/equipment, accommodations/transportation, student field trips.

Conference Registrar, Conference & Housing Services, 9/84 to 9/85

Managed all aspects of conference registration for over 80,000 conference guests, including housing, food service, arrivals and departures, keys and security, special facility use, housekeeping and linen requirements. Supervised registration staff of 15. Designed/implemented registration tracking system for more efficient time usage and reduced personnel expense.

Special Skills
Excellent written and oral communications skills. Extensive project and personnel management experience. Principles of accounting, financial management, budgeting. Experienced in Windows. Macintosh, and UNIX computing environments, including desktop publishing and graphics, word-processing, spreadsheets, presentations, browsers. Community volunteer with several non-profit organizations including United Way and Junior Achievement.

Education

University of California, Santa Cruz: Bachelor of Arts, Literature, June 1984. Graduated cum laude.

Selected Seminars: The Visual Display of Quantitative Information, Direct Marketing for Business-to-Business, Performance Systems Priority Management, Marketing as a Strategic Function, Time Management, Concepts in Graphics, People Skills, Disaster Recovery Institute Certification Program Courses, Total Quality Management, Project Effectiveness Program, Conflict Resolution. Coursework toward Marketing Certificate through University of California Extension.

References available on request.

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